Viva Air suspends its flight operations immediately – Companies – Economy

Through a statement, the company Viva Air air announced the suspension of all its operations nationwide. This decision is made after the ‘low cost’ airline presented a financial crisis and asked the Civil Aeronautics to receive Viva Air on a larger airline.

“Today, Civil Aeronautics issued a Communication acknowledging the interests of various third parties regarding Viva’s urgent request to allow its integration with a stronger and larger group of airlines. This unprecedented decision on the part of the entity, given as This has resulted in new delays in making a decision, which is why Viva is unfortunately forced to announce the suspension of its operations with immediate effect,” the airline explained in a statement.

After learning about Avianca’s proposal to integrate the airline Viva Air, the Civil Aeronautics decided five foreign companies as ‘interested third parties’. Among these are: Latam Airlines, Wingo, JetSmart Airlines, Aerolíneas Argentinas and Ultra Air.

Viva Air also stated that Aerocivil must take action before the ‘low cost’ airline disappears, because “the Colombian government will have privileged the interests of airlines managed from Argentina, Chile, Panama and the United States, over Viva itself,” he points out. The document.

Flight cancellations

On the afternoon of this Monday, thousands of international travelers who were going to be transported by Viva Air to and from Colombia reported cancellations by the airline and mishandling of the situation, as they indicated that They promised them the return of the ticket money, which is not immediate; they would not have responded for the stay either.

In the case of domestic flights, José María Córdova Airport, in Rionegro, indicated that at least 6 domestic flights and international signature were cancelled.

In addition to the discomfort, users reported that the announcement was given almost at the same time required to be in the waiting room.

The situation was also replicated in Bogotá, where users assured that there are at least 500 travelers in the same situation. In addition, there were reports of cancellations in Barranquilla.

The flights in the country’s capital were also to and from Peru and Argentina.

‘We are stranded in Lima’

In the case of flight 430 from Lima to Bogotá, which was expected to take off this Monday at 6:08 pm, the travelers received the news of the cancellation in the waiting room.

“The only thing they tell us is that the flight is canceled and that they are only responsible for the value of the ticket. Here there are families with small children, with older adults, people who had connections, others who are going to lose their vacations in Colombia. What they are doing is putting the migration stamp on them so they can go out and buy a ticket on another airline, but there is no immediate availability“, explained Magaly Trujillo, an affected passenger.

Trujillo emphasized that the refund is not immediate as the company says, in addition that they changed the passengers from the lounge with five minutes left for boarding, going from 21 to 31.

“The solution is only the refund of the ticket, there is no further response. There are people who claim that the flight has been rescheduled up to three times, There are even nearby hotels paid out of pocket but one enters the airline’s page and you can continue buying flights to that route“added the user.

Trujillo points out that users who decide to leave the waiting room have not received a refund either.

“We are stranded in the waiting room, 51 people, we are waiting for an answer, the others were taken out by migration with the promise of a refund, we have contact with one of those who left and Until now they have not returned the money, they are not complying either. What they want is to get us out, put the seal on us and for us to remain in circulation in Peru and for everyone to see what they are doing, ”she pointed out.

Viva Air responds

Through a statement, the airline stated: “Today, Civil Aeronautics issued a Communication acknowledging the interests of various third parties regarding Viva’s urgent request to allow its integration with a stronger and larger group of airlines. This decision, unprecedented by the entity, will result in new delays in making a decision, so Viva is unfortunately forced to announce the suspension of its operations with immediate effect.”points out.

“While operations are suspended, Viva will continue negotiations with creditors under the procedures of Decree 560 -PRE-, and will work to preserve its ability to restart operations at a future date, assuming Civil Aeronautics immediately approves the alliance. earring”.

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