the airlines Avianca, Latam Airlines and Wingo must address the crisis caused by the decision of the Viva Air company to leave its planes on the ground since last Monday due to the financial difficulties they are going through, which has affected thousands of passengers in Colombia and other countries where it provides its services. services.
(Also read: Avianca resumes ticket sales tomorrow on the routes that it had closed)
According to Santiago Álvarez, president of Latam Airlines Colombia, Yesterday they served more than 1,180 passengers on company flights and extended that protection until March 5. “With the addition of additional planes this Friday we will be able to increase our availability of seats in different destinations, since these planes represent an offer of close to 30,000 seats per week to help guarantee connectivity in the cities affected by the suspension of Viva’s operation.
is avianca, for their part, they are finishing consolidating the figures of the passengers who, between yesterday and so far today, have been able to take them from their current places, that is, from the airports where they are dammed up to their destinations, I feel this is the priority
(You may also be interested in: Viva Air: the reasons that led the airline to the crisis)
There are more than 2,000 that this airline has been able to rearrange since yesterday and more than 1,200 are already in their destinations, highlights a company source. As you remember,
Avianca reported that in order to save the flight planes of Viva customers, it launched a comprehensive plan that includes additional capacity and temporary closure of sales where Viva passengers are required to be reaccommodated.
Since yesterday, it has announced incremental flights on the routes that connect Bogotá with Medellín, San Andrés and Buenos Aires, with an offer of 4,000 more seats in these operations.
For its part, Wingo announced that it maintains the endorsement agreement with Viva Air for flights from Bogotá to Medellín, Cali, Santa Marta, Cartagena and Lima. The measure also applies to routes of Wingo from Medellin to BogotaPunta Cana and Cancun, and will be valid until March 15.
According to the airline, interested travelers will need to have a flight scheduled and documented with Viva, and each passenger will need to apply for the endorsement directly to facilitate their relocation at no cost, subject to availability.
As the situation progresses, Wingo will review the need to extend this measure.
The airline also made available reduced fares for affected travelers and the mechanism to access these fares can be found on the airline’s website.
