More than 22,500 users have not complied with the mandatory review of natural gas – Sectors – Economy

Of the total of 270,522 customers of Vanti and its subsidiaries that must carry out the periodic inspection of natural gas, in the first half of the year 247,951 have complied with this obligation every five years.

This means that approximately 92 percent of users have avoided having their natural gas service suspended, but more than 22,500 customers have not yet met this requirement.

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Most of the customers that serve Vanti are located in Bogotá, La Calera, La Mesa, Anapoima, Viotá, El Rosal, Soacha and Sibaté, which add up to 186,466. Of this total, 172,147 complied with this obligation (92.5 percent) and 14,319 are pending.

Likewise, the clients of the Cundiboyacense highlands served by Gas Natural Cundiboyacense who had to carry it out during the first half of 2023 were 36,903, of which 34,120 (92 percent) complied with this obligation, remaining 2,783.

For their part, 37,220 customers in Bucaramanga and its metropolitan area, Barrancabermeja and other Santander municipalities served by Gas Natural del Oriente (Gasoriente) had to carry out this review during the first half of the year, but only 33,636 (92.5 percent). they did. 3,584 users are still pending.

Meanwhile, of the 9,933 clients from south of cesar Only 8,048 (81 percent) complied and 1,885 are pending.

do the periodic review of internal natural gas facilities and its gas appliances is the responsibility of the users of the service, in accordance with the regulation issued by the Creg and the Ministry of Mines and Energy.

The periodic review of natural gas it is compulsorily done every five years to the internal installation of the houseapartment or commercial premises on a mandatory basis and the user is the one who chooses who to do it with.

(Also read: The alarms that go off due to the low reserves of gas and oil that the country has)

Vanti calls on users not to be fooled and that they verify that the company that will offer the service is accredited and has the corresponding certificate. All this can be consulted on the website of the National Accreditation Agency of Colombia (Onac).

Unfortunately, there are companies posing as Vanti contractors, so check with their hotlines and remember that none of our contractors are allowed to collect cash.

If you request your mandatory periodic review with Vanti, payment is made only through the service invoice and can be financed. Always check the maximum date to do it in the box that appears at the bottom of the invoice where the maximum expiration date for carrying out the Review is reported.

For this reason, it is important that Vanti users know what the process is like, so that before the maximum period of five years from the first commissioning or from the last certification review carried out, they contract the review. and Avoid the suspension of the supply for not complying with the regulations of the regulation. The steps are the following:

1. The distribution company, in this case Vanti, sends a letter to the user with five months remaining before the expiration of the five-year period, informing them of the obligation to carry out the periodic review (characterized by being green); A list of all the Onacs that are authorized to carry it out is attached to it.

The user can choose whether to do it through Vanti or with an inspection body on the list according to their time, availability, price and financing. Remember that the revision is made to save the integrity of the usersas well as the community.

2. Please check the bottom of the invoice for the maximum date to carry out the periodic inspection of natural gas.

3. When the user chooses to do it with a third party other than Vanti, it is worth noting that they have to answer to the client for the work they do.

(Also read: Oil production in Colombia increased 3.59% in May)

4. If, with two months to go before the expiration of the term, Vanti has not received the certificate of conformity, which must be sent by the OIA or by the user himself, the distributor left a new letter to the client (it is characterized by being yellow) reminding the obligation to make the review in a timely manner, as well as penalty of suspension of service.

5. If Vanti has not received the certificate of conformity within ten days, that’s why a new red card where it will inform the user that if it has not arrived within five days, the company will proceed to suspend the service.

6. Once the maximum time indicated in the previous communications has been exceeded and that the client can consult on the invoice, Vanti is obliged by regulation to suspend the service, since without the periodic review certificate the conditions are unknown. security of the internal installation and for the safety of the client, his family and the community.

7. In order to know the dates and deadlines to carry out the review and not incur suspension of service, it is necessary that users are very attentive to the notifications or communications sent by Vanti or the date indicated on the service invoice. Likewise, the information can be consulted on the hotlines or on the website.