On suitcases, blankets or lying on the floor of the different airports of the country, hundreds of travelers await who have not been able to reach their destinations due to the Sudden cancellation of operations announced by the airline Viva Air on the night of this Monday, February 27.
(We recommend you read: Live: passengers affected by Viva Air protest at airports in the country)
According to a press release published by the company, the decision was made after AeroCivil did not respond to a request it had made to create an alliance with Avianca and thus solve the economic crisis that the company has been going through for a few years.
Passengers stranded at El Dorado airport.
Mauricio Moreno / EL TIEMPO
About, Guillermo Reyes, Minister of Transportation, In an interview with Caracol Radio, he sent a message of patience to the travelers and asked that they remain calm while trying to reach an agreement with the airline to evacuate passengers who are in the country’s airports.
Likewise, he said that from very early on a meeting with the director of AeroCivil and the representatives of Viva Air to seek a definitive solution to the crisis of which the airline was already announced several months ago.
(Also: Chaos at the airport that serves Medellín due to the suspension of Viva operations)
Reyes also said on the radio network that an agreement is being sought with other airlines to cover the flights that were scheduled and thus provide a viable solution to travelers who seek to reach their destinations soon.
Finally, I was able to It is the responsibility of the Superintendency of Transportation to initiate a disciplinary process against the ‘low cost’ airline for receiving the passengers’ suitcases and continuing with the sale of tickets without saying that it was going to suspend its air operations in the country.
(You may also be interested in: SuperTransporte announces investigation of Viva Air for failing to comply with users)
AeroCivil also ruled on the matter and asked for respect for the passengers who were stranded at airports without Viva Air giving them an answer to the problems they are going through.
The most affected airport is El Dorado, in Bogotá, where passengers are raising a peaceful protest in front of the international pier.. Meanwhile, in Cali, Medellín and Barranquilla, hundreds of users are asking for an immediate solution, since many of them spent the night lying on the floor of the airports.
Outside, several yellow planes and company employees are also waiting for a response.
LATEST NEWS EDITORIAL
