The Directorate of National Taxes and Customs (Dian) has implemented a mechanism for those users who cannot recover their login password to the Informatics Services of the institution.
(Also read: NIT check digit: what is it and how does it work?).
In this way, they will no longer have to request an appointment or go to a service point to update their Single Tax Registry (Rut).
This service is available to people who are in any of the following situations: those who do not remember the password to access the Dian’s Computer Services, who do not have an email registered in their Rut, or individuals who do not remember the password of the email informed in your Rut.
To request the recovery of the Muisca password, users must contact the line in Bogotá 307 8064, Monday through Friday from 8:00 a.m. to 7:00 p.m. and Saturdays from 8:00 a.m. to 12:00 p.m.
(Keep reading: Do the math: these are the tax liabilities for the second half of 2023.)
They can also request this service through the virtual self-management kiosks located in the Chambers of Commerce, shopping centers and city halls.. You can check the location of these kiosks at the following link:
This mechanism will allow you to recover your password without having to make an appointment.
It is important to take into account that, in order to carry out the necessary identity validations when requesting the Muisca password recovery, It is necessary to have the identification document at hand and follow the procedure indicated in the service line and in the kiosks.
(Of interest: These are the codes of economic activities of the Dian).
Once the password recovery procedure has been successfully completed, it is essential that the user re-enable their account by entering www.dian.gov.co and selecting the ‘New User’ option.
The entity recalls that, through the Dian’s online services, you can manage your procedures and services autonomously.
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*This content was made with the assistance of artificial intelligence, based on information from the official Dian website, and was reviewed by the journalist and an editor.
